Frequently Asked Questions

Is DATO free to use?

Yes. Free members get five curated introductions a day, mutual matching, unlimited messaging with matches, basic voice calling, standard circles and every safety feature.

How does matching work?

We first apply strict rules — both of you must be adults, in the same mode, inside each other’s age, gender and distance preferences, and not blocked. Then we rank by shared interests, values and lifestyle and explain what you have in common.

Is my profile visible to everyone?

Only to eligible people whose preferences include you and yours include them. You can pause discovery, hide your profession, keep photos private, and we never show your exact location.

How do I stay safe on DATO?

Verify your profile, meet in public places, use check-ins with trusted contacts, and report or block anyone who makes you uncomfortable. In an emergency call 112.

Can I use DATO for friendship only?

Yes — choose Friends mode. A friendship chat can only become a dating chat if you both explicitly agree.

How do subscriptions work?

In the app, subscriptions are billed through the App Store or Google Play and renew until you cancel in your store settings. On the web, plans are one-time purchases for the period shown.

How do I delete my account or download my data?

Go to Profile → Account. You can download everything we hold about you, or delete your account permanently.